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  FAQs

Operations of E-Broking


How do I start Trading?


After an initial deposit has been paid in by you, we will update our database and activate your ID and you can log onto the site and commence trading. The margin money may be deposited in our account through the Internet (if you have opted for the Net Banking Facility ) or you may deposit money in our account in the regular manner, under intimation to us.

Can I buy shares of any value?

You will be given an exposure limit, which will depend on the margin deposited by you. It will be a dynamic online process visible to you on your terminal once the order has been placed. If there is any shortfall in the margin amount, the exact amount of shortfall will be displayed. You may utilise the Net Banking Facility and immediately transfer the shortfall and execute the trade.

Can shares of any company be traded?

We will be offering trading facilities in scrips which are in compulsory demat for all investors. As of July 1, 2000 there are 583 companies that are compulsory demat for all investors.

Can I modify/ cancel my orders?

Orders which have not been executed can be modified/cancelled. Also orders which have been partly executed can also be modified/cancelled.

Do I get online confirmation on orders and trades?

As soon as an order is executed on the exchange, you will get an online confirmation that the order has been executed. Simultaneously, an e-mail is also sent to you giving details of your order. The contract note will also be dispatched to your mailing address within 24 hours of the trade being executed.

How do I know the status of my orders?

You can view the status of all orders whether executed or not from the order book. Executed orders can also be viewed in the Trade Book.

What is the brokerage that will be charged?

The schedule for brokerage is follows :

Product
Brokerage
Securities Handling Charges
Finance Charges
Total
Trading
0.05%
NIL
NIL
0.05%
Delivery
0.05%
0.20%
NIL
0.25%
Spot Sale
0.05%
0.20%
0.75%
1.00%

What are Handling and Finance Charges ?

The brokerage charges are the transaction charges and include all applicable levies. The handling charges are towards the fees payable for settlement of securities & funds. Spot Sale entails early payment and hence a finance charge of 0.75%. In effect, for a spot sale, you pay 1% as total fees.

Can I enter orders after trading hours?

Currently you cannot place orders outside trading hours. However we are working on this and very shortly it will be possible to enter orders outside trading hours. I want to buy some shares. I do not have any money in my bank account.

What do I do?

In case you do not have money in your bank account, you can arrange to transfer money from a different bank account to India Infoline.com Securities Pvt. Ltd.'s bank account. This will automatically populate our systems and your trading limit will be modified accordingly.

When do I need to give shares/funds for pay-in?

Shares sold by you have to be credited into our pool account two days prior to making the sale. In case you open an account with one of our designated DPs and give us Power of Attorney to operate the same, we shall do needful to fulfil your delivery obligations. For shares purchased by you for delivery, please ensure that we receive clear funds in our accounts two days before the exchange funds pay-in.
Incase you do not have a Net Banking Account with HDFC Bank and are utilising your existing banking facilities, then you will be required to deposit the money in our HDFC Bank Account or post the cheque payable in Mumbai so as to ensure that clear funds are available in our account 2 days prior to Pay In.
Incase of Pay Out, the money due to you on account of your sales, will be posted to you from Mumbai by courier and will not be credited to your account. Incase you have an HDFC Net Banking Account, them money will be credited to your account within 2 days of the Pay Out.
In case you do not have money in your bank account, you can arrange to transfer money from a different bank account to India Infoline.com Securities Pvt. Ltd.'s bank account. This will automatically populate our systems and your trading limit will be modified accordingly.

When will I receive shares/funds after the payout?

You will receive shares/funds within 48 hours of our receiving the payout from the exchange. For customers who have not opened accounts within our designated banks, please note that you will receive cheques payable at Mumbai. Therefore, it is advisable to open accounts with our designated banks who offer net banking facilities, to ensure timely payments and receipts of funds to and from us.

Give me more details of the products that you are offering ?

As mentioned earlier, we have 3 different types of products.

Delivery

To start E-Broking you will be required to give us money as margin. You shall be able to buy any share, which is in the Compulsory Demat for all Investors. For the Delivery Product the Margin is 100 %. Therefore if you have given us a margin of Rs 5000, you will be allowed to purchase shares upto the value of Rs 5000 only. Incase you have given us a margin of Rs 1000, then you will be allowed to purchase shares upto the value of Rs 1000 only.

You can give us the margin money in terms of securities that you hold and do not wish to sell. These shares shall have to be transferred into our account and will be valued by India Infoline.com Securities Pvt. Ltd. on a daily basis and you shall be allowed an exposure upto 100 % of that limit. The valuation typically may the last closing price less a certain percentage ( haircut ). The decision of India Infoline.com Securities Pvt. Ltd. will be final in this regard. The list of securities, that can be deposited as collateral will be decided by India Infoline.com Securities Pvt. Ltd. periodically. Incase you have given us securities as deposit, and have executed purchase orders, the money due for the purchase will have to be transferred to our account with HDFC Bank Account, 2 days before the Pay In date. The shares after payout will be deposited in your account within 48 hours.

In case you have to sell shares, you need to transfer the shares in our Pool Account and only then you will be allowed to enter the sell order. In case you have opted to open an account with IIT Corporate Services and have given us an POA, then you will not need to transfer the shares, as we shall do the needful on your behalf, subject to adequate holdings.

The money shall be deposited in your account directly within 48 hours of the payout or posted to you incase you do not have a net banking account.
The brokerage charges in this transaction would include a Handling Charge of 20 basis points and therefore would amount to a total brokerage of 25 basis points or 25 paise per hundred rupees.

Trading

In this type of product, the client will be allowed to deposit as margin cash or securities which will be credited to your account as you will be allowed an exposure of upto 4 times the amount. Therefore if you give us Rs 10000 as margin, you will be allowed an exposure of upto Rs 40,000. Incase shares have been submitted by you as collateral and they have been valued for Rs 25000, then you will get an exposure of 4 times that i.e. Rs 1 lac. In this amount you can buy or sell shares upto Rs 1 lac.

Care must taken to ensure that any open positions are squared off by the end of the settlement, otherwise they shall be converted into delivery and the charges must be paid for purchase or securities delivered for sale. The brokerage charged for Trading will be 5 basis points, but if open positions are not squared off, then Securities Handling Charges of 20 basis points shall also be applicable.

Please note that the facility to trade will be available in a limited number of securities only and not for all the securities, which are in Compulsory Demat for all investors. This list will be put up on our website and would typically include the most liquid and active securities. All securities which are available for Trading, are also available for Delivery, but all securities, which are available for Delivery may not be available for Trading.

The money if any, payable by you in case open positions are not squared off, will have to paid to us so as to enable us to have clear funds 2 days before the pay in. Any shares also will have to credited into our account 2 days before the pay in.

In case you have an account with IIT Corporate Services, then the shares sold by you and not squared off will be debited from your account by us and used to satisfy your obligations. Incase you do not have an account with IIT Corporate Services, then the shares will have to be transferred to our Pool Account 2 days before the pay in date.

Spot Sale

This is a special product, where the money for the sale of securities will be credited to the account of the investor on the same day of sale. This product will again be available only for all securities in Compulsory Demat for all investors. The money will be credited to the account of the client in case he has an HDFC Bank Account, or the cheque shall be posted to the client on the same day evening by Courier.

The brokerage charge in these cases, shall include Brokerage ( 5 bp ), handling charges ( 20 bp ) and Finance Charges ( 75 bp ) making it a total of 1%. The shares that you wish to sell, has to be deposited in our account prior to the sale. Incase you have a DP Account with IIT Corporate Services, your account shall be immediately debited with the shares. Incase you do not have a DP Account with IIT Corporate Services, the shares will have to be transferred to our account and only then will the sale order by executed.

Contact :
www.5paisa.com
India Infoline.com Securities Pvt. Ltd.
Building No 24, Nirlon House,
Goregaon (East)
Mumbai - 400063
Tel : +(91 22) 8785000
Fax : +(91 22) 872 4222
Mail : info@5pmail.com



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