Get in touch with us

We are always available to provide information and guide you through your journey

Support Related Queries support@5paisa.com

DP and Broking Related Queries dp.grievance@5paisa.com
Sun Infotech Park, Road No.16V, Plot No. B-23 Thane Industrial Area, Wagle Estate, Thane - 400604.
+91 89766 89766
Escalation Matrix
Cyber Security Incident Reporting
For any specific Cyber Security matters/issues related to your 5Paisa trading account, write to us at CISO@5paisa.com or call us on 08035435711. Kindly mention your Name, Client Code along with the details of your query/concerns. This will help us to provide a timely response. Kindly note matters/issues specifically related to Cyber Security would be responded/addressed within 3 Business days.

Below are some examples of Cyber Security related matters/issues:
- If you suspect that your 5Paisa trading account is hacked/compromised.
- Unauthorized trades/transactions occurred from your account which you have not done.
- Unauthorized modification of your profile such as change in email, phone number, address, Bank Account which you have not done.
SEBI Complaint Redress System (SCORES)
×
Filing of complaints on SCORES – Easy & quick

a. Register on SCORES portal

b. Mandatory details for filing complaints on SCORES:
i. Name, PAN, Address, Mobile Number, Email ID

c. Benefits :
i. Effective communication

ii. Speedy redressal of the grievances