Starbucks Signs Pact With Tamil Nadu Government to Set Up GCC in Chennai, Create 800 Jobs

Starbucks has signed an agreement with the Tamil Nadu government to establish a global capability centre (GCC) in Chennai, adding another international company to the city’s growing base of corporate technology centres. 

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The proposed facility is expected to create roughly 800 technology jobs, according to the Tamil Nadu government. 

The agreement comes just days after US pharmacy chain Walgreens signed a separate pact with the state government to establish a GCC in Chennai. 

Starbucks plans global capability centre in Chennai 

The US coffee chain’s new Chennai centre will mark an expansion of its presence in India beyond its café operations. 

Starbucks currently has roughly 500 cafés in the country through its joint venture with Tata Consumer Products. 

The company did not immediately respond to a Reuters request for comment outside office hours, according to the report. 

No details were provided on the investment involved in the Chennai centre, its location within the city or the timeline for starting operations. 

Centre expected to create around 800 technology jobs 

The Tamil Nadu government said the Starbucks GCC would create roughly 800 technology jobs in Chennai. 

The announcement adds Starbucks to a group of international companies operating technology centres in the Tamil Nadu capital. 

Chennai is already home to centres operated by global companies including Citi, Barclays and American Express. 

The latest agreement also follows Walgreens’ decision to establish a GCC in the city, which was announced only days earlier. 

GCCs take on higher-value functions 

Global capability centres have evolved beyond their earlier role of providing lower-cost back-office support. 

Global business groups increasingly use such centres to support their headquarters across higher-value areas including finance, software development, and research and development. 

Starbucks’ agreement with the Tamil Nadu government adds another proposed GCC to Chennai, with the planned centre expected to generate around 800 technology roles once established.